3333brt's Privacy Policy – Our commitment to protecting your data

1 Introduction

3333brt is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") explains how 3333brt collects, uses, and protects your personal information.

This Privacy Policy applies whenever you use the 3333brt website, mobile app, or any of our services. It has been drafted in compliance with applicable laws in Bangladesh and international data protection standards. We believe transparency is the foundation of trust, so every aspect of how we handle your data is clearly set out here.

By registering, logging in, or using any service on the 3333brt platform, you are considered to have agreed to this Privacy Policy. If you have any objections, please contact our support team before using the platform.

2 What Information We Collect

3333brt only collects information that is necessary to provide our services. We never collect unnecessary or excessive data. See below for the types of information we collect:

3 How We Collect Information

3333brt collects your information through several methods. Each method is transparent and based on your consent.

• Direct Collection: Information you provide directly during registration, profile updates, or when completing a KYC form.
• Automated Collection: Information collected while using the platform through cookies, log files, and tracking pixels.
• Payment Processor: Payment confirmation details received during transactions via bKash, Nagad, or Rocket.
• Certifying Authority: Information received from third-party KYC providers for identity verification.
• Customer Support: Information you provide when contacting support via live chat or email.

3333brt never collects data without your consent. Consent is given when you accept the terms during registration or use of our services.

4 How Your Information Is Used

3333brt uses the information it collects for the following purposes. Each use is directly tied to improving your experience:

• Account Management: To create, verify, and manage your account.
• Payment Processing: To securely process deposits and withdrawals.
• Security Assurance: To prevent fraud, money laundering, and other criminal activities.
• Customer Support: To resolve your issues quickly.
• Promotional Offers: To send you relevant bonuses and offers based on your preferences (with your consent).
• Responsible Gaming: To identify unusual gaming patterns and provide timely assistance.
• Legal Obligations: To meet the requirements of government or regulatory authorities.
• Service Improvement: To conduct analysis and improve the overall platform experience.

5 Data Sharing Policy

3333brt may share your information with third parties only in limited circumstances and for specific reasons. The full list is below — no sharing occurs beyond this:

• Payment Service Provider: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
• Identity Verification Provider: Approved verification bodies for the KYC process.
• Law Enforcement Agencies: In response to a valid court order or lawful government request.
• Technology Service Provider: For hosting, cloud services, and similar purposes — all covered under strict confidentiality agreements.
• Anti-Fraud System: Relevant software providers used for fraud detection.

Data Processing Agreements (DPAs) are in place with all third parties. They may only use the information received for the specified purpose.

6 Cookie Policy

3333brt uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.

You can disable or delete cookies through your browser settings. However, disabling essential cookies may prevent some platform features from working properly.

7 Data Protection Measures

3333brt uses industry-leading security technology to protect your data. Below are our core security measures:

• 256-bit TLS/SSL Encryption: All communications across the website and app are encrypted.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall Protection: Advanced firewall and intrusion detection systems remain active at all times.
• Regular Security Audits: Regular penetration testing is conducted by third-party security experts.
• Data Backup: Your data is backed up regularly to prevent any risk of loss.
• Access Controls: Only authorized personnel may access data, strictly on a need-to-know basis.

8 Data Retention Period

3333brt retains your data only for as long as necessary. Different retention periods apply depending on the type of information:

• Account Information: For the duration the account is active, and for a further 5 years after closure (to meet legal obligations).
• Transaction Records: Up to 7 years (for financial reporting requirements).
• KYC Documents: Up to 5 years after account closure.
• Customer Support Chat: Up to 2 years.
• Cookies & Log Files: 90 days up to a maximum of 1 year.
• Marketing Data: Deleted immediately upon withdrawal of consent.

After the designated retention period, data is securely deleted or anonymized.

9 Your Rights

As a 3333brt user, you have the following rights over your own data. Contact our support team to exercise any of these rights:

To exercise any of the rights listed above, send us an email. We typically respond within 30 business days.

10 Protection of Minors

3333brt is strictly for users aged 18 and above. We never knowingly collect or store data from minors.

• Age verification is carried out at the point of registration.
• KYC documents may be requested to verify age in cases of suspected underage access.
• If any minor's information is collected by mistake, it is deleted immediately and the account is closed.
• If parents or guardians have any concerns, they can contact our support team and we will act promptly.

11 Policy Changes

3333brt reserves the right to update this Privacy Policy when necessary. You will be notified in advance of any significant changes.

• For significant changes, a notification will be sent to your registered mobile number or email address.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.
• The date of the most recent update will always be shown at the top of this page.

12 Contact

For any questions, complaints, or requests regarding the Privacy Policy, please contact our data protection team:

• Email: [email protected]
• Response Time: Typically within 24–48 hours
• Working Hours: 7 days a week, 9:00 AM – 11:00 PM (BST)

For formal data protection requests sent by email, please clearly state the subject and include your registered mobile number so we can verify your identity.